01Acceptance and changes
By accessing this website or purchasing or using a TryIPTV service, you agree to these terms. If you do not agree, do not use the service.
We may update these terms where reasonably necessary. The updated version applies from the date shown on this page. Material changes will be communicated where required by law.
02Eligibility
You must be at least 18 years old and legally able to enter into a contract to purchase or use the service.
03Responsible use
- Use the service only for lawful, personal and non-commercial purposes.
- Do not restream, redistribute, record for redistribution, sell or publicly perform content without permission.
- Do not circumvent security, probe the service, use automated access, or attempt unauthorised access.
- Keep access details secure and do not exceed the simultaneous-device allowance attached to your plan.
04Orders, prices and access
The plan, duration, device allowance, price, taxes and payment terms displayed before purchase form part of your order. Access begins after payment is confirmed and setup details are delivered.
You are responsible for providing accurate order and contact information. Renewal and recurring-payment terms, if any, must be clearly presented before purchase; no term on this page authorises an undisclosed charge.
05Service quality and availability
Streaming quality depends on your connection, device, player, network conditions and geographic location. Content, channel line-ups, programme guides and on-demand availability may change. We do not promise uninterrupted or error-free access, but this does not limit rights that cannot lawfully be excluded.
06Compatibility and internet costs
You are responsible for a compatible device, supported player and adequate internet service, including any data charges. Use the trial or compatibility guidance where available before purchasing.
07Suspension and termination
We may restrict or terminate access where reasonably necessary to address fraud, unlawful use, security threats, payment reversal, unauthorised sharing or a material breach of these terms. Where appropriate, we will provide notice and an opportunity to correct the issue.
08Refunds and statutory rights
Refund requests are handled under our Refund Policy. Nothing in these terms excludes or restricts rights available under applicable consumer law, including rights relating to digital content that is not as described, fit for purpose or of satisfactory quality.
09Intellectual property
The TryIPTV name, site design, original text and graphics are protected by applicable intellectual-property law. Third-party names and marks belong to their respective owners and are used only for identification or compatibility where stated.
10Liability and governing law
We do not exclude liability where doing so would be unlawful, including liability for fraud or fraudulent misrepresentation and any mandatory consumer rights. Subject to those rights, we are not responsible for losses that were not reasonably foreseeable or for business losses arising from consumer use.
These terms are governed by the law applicable to the customer’s location within the United Kingdom, and disputes may be brought in the courts available under applicable consumer law.
11Contact
For questions about these terms, use the support channel supplied with your trial, order or setup details.